“When we implemented Desk.com we were up and running inside a few days.”
Global Operations Manager
Fast, friendly service tonight…and every night
Rapid growth is every startup’s dream, but it offers challenges as well. As HotelTonight, a mobile app for last-minute hotel reservations, grew to serve over 300 destinations across 16 countries and five languages it was challenged to maintain high levels of support. With its business model hinging on serving customers in real time, it’s critical that support scales. That’s why the company uses Desk.com.
Fast, friendly service tonight…and every night
Rapid growth is every startup’s dream, but it offers challenges as well. As HotelTonight, a mobile app for last-minute hotel reservations, grew to serve over 300 destinations across 16 countries and five languages it was challenged to maintain high levels of support. With its business model hinging on serving customers in real time, it’s critical that support scales. That’s why the company uses Desk.com.
